Privacy Policy
The privacy policy detailed below is applicable to the processing of personal data carried out by BOSLER SOLUTIONS, S.L. (hereinafter THE COMPANY) within its website, derived from the relationship between the user and the company.
In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data and by which Directive 95/46/CE (hereinafter "RGPD") and other regulations applicable to the processing of personal data are repealed, we inform you of the following details:
RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA AND CONTACT
Corporate name: BOSLER SOLUTIONS, S.L.
Registered office: C/ Catarroja, 14-1, 46470 Massanassa (Valencia)
NIF: B72496540
Email address: bosler@boherspain.com
Telephone: +34 604 811 360
PURPOSE OF THE COLLECTION AND PROCESSING OF PERSONAL DATA
From THE COMPANY we inform you expressly, precisely and unequivocally that the data provided by you through the forms provided for this purpose on our website or in any other collection channel, as well as those generated during your relationship with our entity, will be processed in the files under the responsibility of THE COMPANY duly notified in the General Registry of the Spanish Agency for Data Protection, with the purpose of maintaining and fulfilling the relationship of the recipient of the service with our entity and provision of services derived from it.
Below we inform you of the different purposes according to the process of collecting your personal data.
More information and/or contact form
Queries, suggestions, complaints and claims are managed through our contact form, the user may wish to inform the company. Likewise, the contact information may be used to make calls if you so indicate or to respond to you by email, the latter will be the generic way used by default to answer queries. The data provided by the User may be transferred to third parties if necessary to manage your query.
DATA PROCESSED
Name and surname
Business
NIF
Address
E-mail
Telephone
TIME OF CONSERVATION OF YOUR DATA
The personal data provided by the user will be as long as its suspension is not requested (according to article 17 of the GDPR), its consent is revoked, or the personality of the company is extinguished.
This is because we want to facilitate, on the one hand, the possibility of exercising your right to be forgotten, and on the other hand because it does not matter that your relationship with us is as close and continuous as possible.
LEGITIMATION FOR THE PROCESSING OF YOUR PERSONAL DATA
Our legitimacy for the processing of personal data are the consents given by the user when completing the contact form or more information.
This website is intended for people of legal age, so the company understands that the consent given is legally valid, without being responsible for possible fraud carried out by the User.
DATA COMMUNICATION
In the case of completing the contact form or more information, your data may be transferred to SERCO ALERCE, S.L., with address at Avda. Blasco Ibáñez, 7 bajo, C.P. 46940, Manises (Valencia), Spain, with CIF B46297719, to control access to the website and improve the services provided through it.
On the other hand, we inform you that your data may be transferred to: Public Administrations, Banks and Financial Institutions, Courts, Tribunals and Arbitration Courts, provided that the law supports it or is necessary to comply with a mandate and / or agreement. .
OBLIGATIONS AND RIGHTS OF THE USER REGARDING THEIR PERSONAL DATA
Given the need to provide us with certain information to be able to respond to your contact form or for more information, these are understood to be communicated freely and voluntarily, and must be true and adjusted to reality, guaranteeing that you are over 18 years of age. Therefore, the user agrees to make personal and non-transferable use of their access data.
In case of loss, misplacement or suspicion of identity theft, it will be the responsibility of the user to notify THE COMPANY.
If you do not provide the data that we request at any time, we inform you that it will be impossible to correctly manage the relationship between both parties.
In accordance with art. 15 of the GDPR, you will have the right to obtain our confirmation on whether we are processing your personal data, having, if so, the right of access to your personal data.
Pursuant to art. 16 and 17 of the aforementioned legal text, you will have the right to rectify or delete your data. In addition, we inform you that according to art. 18 of the same Regulation you have the right to limit the processing of your data, resulting in such a case, that your data will be kept for possible claims.
Similarly, the user may withdraw their consent to the processing of their personal data, keeping these for possible claims.
In the event that you wish to know what personal data we process about you, you can request a copy of your file (portability right), sending it to you in a structured, understandable and transparent way.
As a final note regarding your rights, we inform you that you may object at any time to your personal data being processed by us. Ceasing to process your personal data except for the exercise of claims.
All these rights and those that you consider appropriate regarding your personal data, you can exercise, proving your identity (National Identity Document or valid Passport), by writing to BOSLER SOLUTIONS, S.L., with registered office: C / Catarroja, 14- 1, 46470 Massanassa (Valencia); or by e-mail to bosler@boherspain.com
If you do not get a response or the one you get is not satisfactory, we inform you that you have the right to file a claim with the Spanish Agency for Data Protection, with postal address at C/ Jorge Juan, 6. 28001 – Madrid or through its website. https://www.aepd.es/
By way of summary, we inform you that your rights are: information, rectification, deletion, limitation, opposition, portability of your data and to file a claim with the competent authority, all of them in accordance with the GDPR.
BUSINESS COMMUNICATIONS
Since one of the purposes of the personal data collected through this website is the sending of commercial communications regarding our products, services, offers or news, they will only be sent to users who have authorized us to do so. We remind you that at any time you can notify us of your refusal to continue receiving this type of communication, being able to send an e-mail to bosler@boherspain.com stating your request.
COOKIES POLICY
This portal, like most Internet portals, uses cookies to improve the user's browsing experience. Cookies personalize the services offered by the website, offering each user information that may be of interest to them, based on their use of this website. If you want more information about what cookies are, what type of cookies this website uses, how you can disable cookies in your browser or how to specifically disable the installation of third-party cookies and what happens if you disable them, you can click on the section Cookies policy at the bottom of the web.
SECURITY MEASURES
THE COMPANY treats your data confidentially, with due diligence and respecting the legal requirements that affect it, placing special emphasis on the secrecy of the data provided by the user. To avoid risks, we adopt the necessary security, organizational and technical measures to guarantee the safeguarding of your data, avoiding its alteration, loss, treatment or unauthorized access.
MODIFICATIONS TO THE PREVIOUS TERMS
Given the continuous legislative changes, we inform you that an update of our data protection policy may be necessary, informing you that if changes are necessary, you will be informed, so that you can know them and withdraw your consent if you wish.
LEGISLATION AND TERRITORIAL SUBMISSION
The user and the company, in case of conflict, will submit to the Courts and Tribunals of the Province of Valencia, as these are where the company's registered office and its center of activity are located.